1.1 Personal Information: information recorded by electronic or other means relating to identified or identifiable natural persons, excluding information that has been anonymized.
1.2 Sensitive Personal Information: personal information that, once leaked or illegally used, is likely to result in infringement upon a natural person's personal dignity or harm to his or her personal or property security. This product does not actively collect your Sensitive Personal Information.
1.3 This Product: the Unzip Master software developed and operated by the Company and its iOS client.
1.4 This Policy applies only to the information we collect, and does not apply to information collected through third-party services accessed via our services (including any third-party websites), nor to information collected by other companies or organizations that provide advertising services within our services.
2.1 We follow the principles of lawfulness, legitimacy, necessity and good faith, and collect and use your Personal Information solely for the purposes described in this Policy.
To complete registration and login and to meet requirements under laws and regulations such as real-name authentication for network services, you may register or log in to this Product by one of the following methods, subject to what is actually provided within the Product:
(1)Mobile Phone Number: You are required to provide us with your mobile phone number, and we will send an SMS verification code to that number to verify your identity;
(2)WeChat Authorized Login: When you choose to use it, we will, based on your authorization, obtain information under your WeChat account such as nickname, avatar and unique identifier, and bind that WeChat account to your account within this Product;
(3)Apple ID Authorized Login: When you choose to use it, we will, based on your authorization, obtain the user identifier provided by Apple, as well as your name and email address that you choose to share; if you choose to use Apple's "Hide My Email" feature, the email address we obtain will be a relay email address generated by Apple.
If you decline to provide the information required for any of the above methods, you will be unable to register or log in via that method, but this will not affect your ability to choose other methods.
To ensure the stable operation of this Product and improve your user experience, we may collect your Device Information and Log Information, including: device model, operating system version, system language, device identifier (such as IDFV), network status, IP address, as well as your operation logs, crash logs, etc.
After you consent to App Tracking Authorization (ATT) through the system pop-up, we may also obtain your Advertising Identifier (IDFA), which is used for statistical analysis, anomaly troubleshooting and anti-fraud. You may disable this authorization at any time under "Settings — Privacy & Security — Tracking"; disabling it will not affect your use of other features of this Product.
When you purchase the VIP membership service of this Product, the transaction is completed through In-App Purchase on the App Store. We may collect your Order Information (such as order number, product name, payment status, purchase time) to provide you with membership services, verify your benefits and handle after-sales matters. We do not collect your bank card number, payment password or other payment account information; such information is processed by Apple in accordance with its rules.
When you contact us or submit a complaint or report, we may collect the information you provide during your communication with us (such as account information, problem description, contact details), for the purpose of verifying your identity, locating the problem and providing you with feedback on the result.
To implement specific functions, this Product integrates the following third-party SDKs. We have conducted security assessments of the integrated SDKs and require them to process Personal Information in accordance with laws and regulations. Where a relevant SDK processes your Personal Information independently, its own privacy policy shall apply.
The above list reflects the situation as of the latest update. The third-party SDKs actually integrated into this Product may change with version updates, and we will update this list in a timely manner.
As stipulated by laws and regulations, in the following circumstances we may process your Personal Information without obtaining your consent in advance:
(1)Where necessary for concluding or performing a contract to which you are a party;
(2)Where necessary to perform statutory duties or statutory obligations;
(3)Where necessary to respond to a public health emergency, or to protect the life, health and property safety of natural persons in an emergency;
(4)Where processing Personal Information within a reasonable scope for acts such as news reporting or public opinion supervision conducted in the public interest;
(5)Where processing, within a reasonable scope in accordance with the law, Personal Information that you have disclosed on your own or that has otherwise been lawfully disclosed;
(6)Other circumstances prescribed by laws and administrative regulations.
3.1 We are fully aware of the legal liabilities we should bear for unlawfully sharing, transferring or publicly disclosing Personal Information, and strictly follow the rules below:
Except in the following circumstances, we will not share your Personal Information with any company, organization or individual:
(1)Sharing with your explicit consent;
(2)Sharing externally as required by laws and regulations, or as required by judicial or administrative authorities in accordance with legally prescribed procedures;
(3)Sharing necessary Personal Information with our authorized partners (such as third-party SDK providers that offer statistical analysis services) to achieve the purposes stated in Article II of this Policy. We will share only for legitimate, proper, necessary, specific and explicit purposes, and will share only the Personal Information necessary to provide the service. Our partners are not entitled to use the shared Personal Information for any other purpose.
For companies, organizations and individuals with whom we share Personal Information, we will require them to process Personal Information in accordance with laws and regulations, this Policy and corresponding confidentiality and security measures.
We will not transfer your Personal Information to any company, organization or individual, except in the following circumstances:
(1)Transfer with your explicit consent;
(2)Where a merger, acquisition, reorganization or bankruptcy liquidation is involved, if Personal Information transfer is involved, we will require the new holder to remain bound by this Policy; otherwise, we will require it to re-seek your authorization and consent.
We will publicly disclose your Personal Information only in the following circumstances:
(1)With your explicit consent;
(2)Where required by laws, legal proceedings, litigation or mandatory requirements of competent government authorities.
In the following circumstances, sharing, transferring or publicly disclosing your Personal Information does not require your prior consent: those directly related to national security or national defense security; those directly related to public safety, public health or major public interests; those directly related to criminal investigation, prosecution, trial and judgment enforcement; those for the purpose of protecting your or other individuals' major legitimate rights and interests such as life and property where it is difficult to obtain the person's consent; Personal Information that you have disclosed to the public on your own; and other circumstances prescribed by laws and administrative regulations. For the Personal Information involved, we will take necessary measures to protect it and, where possible, de-identify it.
We have adopted reasonable security measures that meet industry standards to protect the Personal Information you provide, preventing the data from unauthorized access, public disclosure, use, modification, damage or loss. For example: we use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent data from malicious attacks; and we deploy access control mechanisms to ensure, to the best of our ability, that only authorized personnel can access Personal Information. We have established a protection system covering all stages of collecting, storing, using, transferring and deleting Personal Information, and we strictly manage employees or outsourced personnel who may access your Personal Information, including assigning different permissions by position, signing confidentiality agreements, etc., and conducting regular security and privacy protection training.
We retain your Personal Information only for the shortest period necessary to achieve the purposes described in this Policy; where laws and regulations provide otherwise on the retention period, such provisions shall prevail. Once the above retention period is exceeded, we will delete or anonymize your Personal Information.
After you cancel your account or actively delete the relevant information, we will, in accordance with this Policy and relevant laws and regulations, delete or anonymize your Personal Information, except where retention is required by laws or administrative regulations (for example, pursuant to Article 31 of the Electronic Commerce Law of the People's Republic of China, product and service information and transaction information must be retained for no less than three years).
The internet environment is not 100% secure, and we will endeavor to ensure the security of the information you send to us. In the unfortunate event of a Personal Information security incident, we will, as required by laws and regulations, promptly inform you of the basic facts of the incident and its possible impact, the measures we have taken or will take, and the suggestions by which you may prevent and reduce risks on your own, and report to the regulatory authorities as required.
We safeguard your exercise of the following rights with respect to your own Personal Information. You may submit a request through the channels listed in Article IX of this Policy, and we will respond within 15 business days after verifying your identity.
5.1 Access and Copy: You have the right to access and copy your Personal Information that we process.
5.2 Correction and Supplement: Where you find that the Personal Information we process is inaccurate or incomplete, you have the right to request correction and supplementation.
5.3 Deletion: In the following circumstances, you may request that we delete your Personal Information — the purpose of processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose; we cease to provide the product or service, or the retention period has expired; you withdraw consent; we process Personal Information in violation of laws and regulations or our agreement with you; or other circumstances prescribed by laws and administrative regulations.
5.4 Withdrawal of Consent: You have the right to withdraw your consent to the processing of Personal Information; the specific method is set out in Article X. Withdrawal of consent does not affect the validity of processing activities already carried out based on your consent before the withdrawal.
5.5 Obtaining a Copy of Personal Information: You have the right to request a copy of your Personal Information, which we will provide in a commonly used format.
5.6 Portability: Where the conditions prescribed by the national cyberspace administration are met, you have the right to request that your Personal Information be transferred to a Personal Information processor designated by you, and we will provide the means of transfer.
5.7 Explanation: You have the right to request that we explain and clarify the rules for processing Personal Information.
5.8 Personal Information of Deceased Persons: Where a natural person dies, his or her close relatives may, for their own legitimate and proper interests, exercise rights such as access, copying, correction and deletion with respect to the deceased's relevant Personal Information, except where the deceased made other arrangements during his or her lifetime.
6.1 We attach great importance to the protection of minors' Personal Information. If you are a minor under the age of 18, you should read this Policy in the presence of your legal guardian and use this Product and related services only after obtaining the guardian's consent.
6.2 If you are a child under the age of 14, you must use this Product and related services only after your guardian has read and agreed to this Policy. We will provide special protection to children's Personal Information in accordance with the Personal Information Protection Law of the People's Republic of China, the Provisions on the Network Protection of Children's Personal Information and other laws and regulations.
6.3 If we discover that we have collected a minor's Personal Information without obtaining verifiable guardian consent in advance, we will endeavor to delete the relevant data as soon as possible.
7.1 We may revise the provisions of this Policy from time to time. Without your explicit consent, we will not diminish the rights you should enjoy under this Policy.
7.2 After this Policy is updated, we will display the changes to you through in-product pop-ups, announcements or other prominent means, and retain the accessible historical versions within the Product. For material changes, we will notify you in a more prominent manner and re-obtain your consent.
7.3 Material changes referred to in this Policy include, but are not limited to: significant changes to our service model (such as changes to the purpose, type or manner of processing Personal Information); changes to the main recipients of sharing, transfer or public disclosure of Personal Information; significant changes to your rights regarding Personal Information processing and how to exercise them; and changes to our contact details and complaint channels.
8.1 This Policy applies to the Unzip Master software iOS client and related services provided by the Company.
8.2 Where a specific service is subject to a separate specific privacy policy, that specific privacy policy will more specifically describe how we use your information in such services and forms part of this Policy. In the event of any inconsistency between a specific privacy policy and this Policy, the specific privacy policy shall prevail.
8.3 This Policy does not apply to third-party products or services that have an independent privacy policy.
9.1 If you have any questions, comments or suggestions regarding this Policy or the collection, retention, use, sharing, disclosure and protection of your Personal Information, or if you believe that our processing of your Personal Information has harmed your legitimate rights and interests, you may contact us or submit a complaint or report through the following channels:
(1)Within the Product: "Me — Customer Service Center — Online Customer Service";
(2)Customer Service Email: chenfeng@palmmob.com.
9.2 We will respond within 15 business days after verifying your identity. In addition, you may also file a complaint or report with authorities such as the cyberspace administration, telecommunications, public security and market regulation departments, or bring a lawsuit before a people's court with jurisdiction.
9.3 We will continuously improve our Personal Information protection mechanism and strive to provide you with a safer and more reliable service.
10.1 Withdrawal of System Permission Authorization: You may, at any time, modify or withdraw the corresponding system permission authorizations through the device's "Settings — Privacy & Security" or "Settings — Unzip Master".
10.2 Withdrawal of Privacy Policy Consent: You may withdraw your consent to the processing of Personal Information through the corresponding functional entry within the Product.
10.3 Account Cancellation: You may apply for cancellation through "Me — Cancel Account" within the Product. Before cancellation, we will verify your identity. After cancellation, we will delete or anonymize your Personal Information, except where retention is required by laws or administrative regulations. Please note that cancellation is an irreversible operation; after cancellation you will be unable to use the account again, nor recover the relevant information within the account.
10.4 After you withdraw an authorization, we will no longer continue to collect or process the corresponding Personal Information, nor will we be able to continue providing you with the corresponding functions or services, but this does not affect the validity of the Personal Information processing activities already carried out based on your consent before the withdrawal.